Manage your Healthcare with Aetna Navigator


UPDATED – March 11, 2022:  The Aetna Navigator patient portal makes it easy for employees to manage their health care and medical cost with their secure member login.

From here, members can view their health coverage and benefits, find a doctor with DocFind, research health costs of care and more. The company offers managed health care in the forms of medical, dental, pharmacy plans.


How to Access your Aetna Login

If you have already registered for an account, you can begin managing your health plan online.

  • To begin, visit
  • Enter your username and password
  • Click ‘Secure Log In’

Features Available Online and on the Mobile App

  • View your claims status and review your Explanation of Benefits (EOB)
  • Estimate costs of upcoming health care services and procedures
  • Search your network to find a doctor with Aetna DocFind, walk-in clinic, pharmacy and hospital
  • Check the balance of your flexible savings account (FSA) or health savings account (HSA)
  • View and print your health records online, including a history of your medical tests results, prescriptions and records of preventive shots
  • Create a healthy lifestyle by completing an online health assessment and accessing the Healthwise Knowledgebase
  • Order a Replacement ID card, as well as, view or print a temporary ID card

In the News

The health insurance provider is currently in talks to complete a nearly $70 billion dollar buyout from CVS Pharmacy.  CVS Health currently operates over 9,800 pharmacy locations and over 1,100 urgent care clinics, known as MinuteClinic nationwide.

Both company’s shareholders recently approved the merger deal.  Therefore, it is up to regulators to determine whether or not the acquisition will occur.


The companies state that the merger would help to lower health care and prescription drug costs by offering patients low-cost access to walk-in clinics, commonly referred to as ‘Urgent Care’ clinics.

Due to prescription drug costs on the rise, it is estimated that nearly 3 million policy holders would save on money at the pharmacy.  The health insurer would apply savings from rebates CVS receives from drug manufactures, along to the consumer.

This merger deal is one of many in talks at the moment in the health care industry.

Furthermore, in a similar arrangement, Cigna Health Insurance is looking to acquire Express Scripts.  A new health care partnership was announced early this year between Amazon, J.P. Morgan Chase and Berkshire Hathaway.

About Aetna Health Insurance

Founded in Hartford, Connecticut in 1850, the health insurance giant that exists today is the outgrowth of the Aetna Fire Insurance Company.

In addition to behavioral health programs, medicare supplement plans and services related to Medicaid.

As of December 31, 2017, 13.4 million people have coverage under a dental plan and 22.2 million people by a medical insurance plan.  The company employs over 1 million health-care professionals and its revenue is in excess of 47 billion dollars annually.

Contact Aetna Member Customer Service

Getting in touch is easy.  You can find answers to common questions on the company’s website,


151 Farmington Avenue
Hartford, CT 06156

Having trouble with your Aetna Navigator Login?

If you forgot your Username or Password, please see Account Recovery

**If you are experiencing a medical emergency, please dial 911 or go to the emergency room immediately.**

NOTE: We are not affiliated with Aetna Health Insurance, and you should NOT contact us with any sensitive information that is of a personal nature. We are merely a resource that provides information.

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