Follow My Health Patient Portal Walk-Through

follow-my-health-patient-portal

What is FollowMyHealth?

With a vast array of patient portals available today.  One of the leaders emerging in the Universal Health Record (UHR) market is the Follow My Health platform provided by Allscripts.

The online platform currently connects over 16 million patients with over 300,000 doctors at over 2,000 hospitals across the nation.

FMH provides patients with a free tool to manage their health care and medical records online.  The patient site allows users to view and refill prescriptions, schedule appointments online, find a doctor, urgent care or walk-in clinic nearby, and more.

How to Login to the Health Portal

To begin using the health portal, users will first need to register for a FMH patient portal account.

Further instructions on how to register, login and beginning managing your health online can be found below.

Whether you access your medical login via a website browser at www.followmyhealth.com or from the Follow My Health app, there are a variety of ways to gain access to my health record.FMH-patient-portal

— FMH Secure Login
— Facebook
— Google Gmail
— Microsoft Windows Live
— Yahoo sign in
— Cerner Health

If you do not currently have a FollowMyHealth patient portal login, you will need to obtain an invitation code from your medical center or primary care provider before you can register for the health portal.

Need to Sign Up for an Account?

Learn more about how to create your online health account via the instructions below.

Step 1 — Check your email for an invitation from your provider.  Click on the link included to complete registration for your account.

Step 2 — Click ‘Sign Up and Connect’
If you already have a Follow My Health login and simply wish to add an additional provider, click ‘Add This Connection.’

Step 3 — Create your username and password.  It is recommended you utilize your email address as your username.

Step 4 — Follow the prompts on the screen to connect to your medical provider.

Step 5 — Once the list is complete, select ‘Confirm and Continue.’

Note:  An email confirming your FMH secure login username will automatically be sent to your email address.

Features of the FMH Patient Portal

Let’s begin by going over some of the features of the health portal. Your account login will bring you to the home tab of the FollowMyHealth dashboard.

From here, you will find the following points of access…

Health Summary — shows all your basic information, this includes your height, weight and body mass index (BMI), blood pressure and other clinical data collected at your most recent doctor’s visit.
Your current primary insurance provider and preferred pharmacy are listed in this section as well.

Action Center — lists items that need your attention, such as forms to complete or bills to pay, messages from your doctor. This may also include requests from your healthcare provider to update information on your electronic health record. The Action Center can be viewed in list mode or calendar mode.

Get Treated Now — will display as a feature for patients whose healthcare provider or doctor offers Telehealth services. Treatment is often provided via an eVisit, either as a video chat or email correspondence.

Appointments — schedule appointment, as well as view upcoming or past appointments, reschedule, cancel or get directions to your doctor’s office.

Billing — view invoices and pay bills, click on the ‘Make a Payment’ button to see your billing in more depth. Note: this feature is only available if your provider has enabled online bill pay.

App Center — displays applications that have been connected to your FMH account. Available apps include; My Charts, Health Journal, Know My Health.

Health source devices include connections to wireless scale, blood pressure monitor and glucose monitors via devices such as iHealth, Fitbit, Nokia, Garmin, Telcare and more.

A complete list of device connections available can be found on page 159 of the Allscripts User Guide (see below for access).health-devices-fmh

Inbox – Secure Messages

The Follow My Health inbox is similar to a traditional email system, providing an easy and secure way to communicate with your providers. From here you can send and receive secure messages with 24/7 access.

My Health

This tab contains your medical information including; pre-existing conditions, allergies, test results, surgical history, current medications.

From here you can click to see more detailed information and complete any necessary tasks – i.e. request a prescription refill, add an immunization, etc.

How do I delete my FollowMyHealth Account?

To delete your universal health record account begin by signing in to your account at www.followmyhealth.com.how-to-delete-followmyhealth-account

  • Under the ‘My Account’ section, click on the ‘Account Preferences’ tab
  • Locate and click on where it says ‘Delete your UHR.’ A warning message will appear asking you to confirm that you would like to permanently delete your patient portal account.
  • Click ‘Ok’ to delete your FollowMyHealth account.

** If you choose to delete your account, you will permanently delete all your electronic healthcare record data. This action is permanent and you are unable to recover any lost information. **

What is FMHMobile?

For convenient, on-the-go access to your Universal Health Record (UHR), Allscripts provides the Follow My Health mobile app available in both the Android App store and for iOS under Apple.

Once you have downloaded the app to your preferred device, simply use your FMH secure login to assess your account.

Contact Technical Support

Phone Number: 888-670-9775
Email: support@followmyhealth.com

Any and all inquiries regarding your clinical health data, please contact your healthcare provider directly.

If you are in need of technical support relating to the Follow My Health platform, please visit the Support section under ‘My Account’ to connect with email support.

For frequently asked questions, it is also recommended that you visit the FollowMyHealth Knowledge Base or User Manual

**If you are experiencing a medical emergency, please dial 911 or go to the emergency room immediately.**

NOTE: We are not affiliated with Follow My Health, and you should NOT contact us with any sensitive information that is of a personal nature.

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