my UPMC Central PA Login –


Welcome to the MyUPMC Portal, your gateway to convenient and secure access to your health information. With this patient portal, you can efficiently manage your medical records electronically, review upcoming appointments, and access your medical history anytime, anywhere. Designed for convenience, allows you to schedule appointments, request prescription refills, and engage in telehealth appointments with your primary care provider and health care team.

My UPMC Login Instructions

By following these five easy steps, you can securely access your My UPMC login and access your personal health information, schedule appointments, manage prescriptions, and more.

  1. Visit the myUPMC login: Go to the myUPMC portal at
  2. Enter your Username and Password.
  3. Click “Login”: Once you’ve entered your username and password, click the “Login” button. 
  4. Complete Two-Factor Authentication (if enabled): 
    • You may be prompted to complete two-factor authentication (2FA) for added security. You will receive a verification code on your registered mobile device or email address.
  5. Access Your My UPMC login: After authentication, you will be directed to the my UPMC patient portals dashboard.

It’s important to remember that your MyUPMC login username and password are confidential and should not be shared with anyone. If you forget your login details or need further assistance, contact My UPMC Central PA Portal Customer Support.

Getting Started with MyUPMC – Create Account

The first step towards logging in to your MyUPMC account is to ensure that you have registered for an account. 

  1. Visit and click “Register Now.”
  2. Enter Personal Information; name, date of birth, email address, and contact details. 
  3. Create a Username and Password
  4. Agree to the Terms and Conditions of using the MyUPMC portal.
  5. Click “Create Account” to complete the registration process. 

You will receive a confirmation email or text message with a link to verify your account. Click on the verification link, and your My UPMC login will be officially activated.

MyUPMC App for Telehealth Appointments


The MyUPMC app allows you to schedule e-visit and video visit with your primary care physician right from mobile device. Through these clinic visits, you can discuss your current health issues, review your health history, and request prescription refills. The MyUPMC app ensures a secure and seamless experience, allowing you to communicate directly with your care team and receive the same personalized care you would during an in-person visit.

Telehealth Care mobile app is not only convenient but also accessible. Patients in MyUPMC Central PA and Western Maryland can use the MyUPMC app onm their mobile phone to access portions of their online medical records, including health benefits and insurance information.

To learn more about the app and how to download it, visit our guide on the MyUPMC App.

Features of the MyUPMC Portal

My UPMC Central PA portal offers a wide range of features that enhance your patient online services and healthcare experience, including:

  • Convenient access to your online medical records
  • Online appointment scheduling
  • Engaging in telehealth appointments via Video Visits
  • Requesting online prescription refills
  • Secure messaging with your care team
  • Proxy access for parents and legal guardians
  • Effortless sign-up through MyLinks

Access to your Electronic Health Records

The MyUPMC Portal login allows patients to access their personal medical records and history conveniently. You need an invitation link to access your medical records online through the MyUPMC app. To obtain this link, patients should contact their provider’s office or call the designated numbers for their specific clinic or practice. Once you have the invitation link, you can register for a My UPMC login and access your medical information.

Scheduling Appointments & View Upcoming Appointments

Scheduling healthcare appointments through the patient portal is simple and convenient. Follow these steps to schedule follow-up visits at your doctor’s office or medical center:

  1. Access your MyUPMC Login
  2. Navigate to “Appointments” – Schedule appointments either in-person or telehealth video visits.
  3. Select your preferred Doctor’s Office or Health Care Provider.
  4. Choose a Date and Time for your appointment from the available slots. 
  5. Confirm your Upcoming Appointment Details and review any additional instructions.

If you are scheduling appointments on behalf of another person, such as a child or dependent, establish proxy access for their account. This allows you to manage their healthcare appointments conveniently from your own My UPMC Central PA portal login.

Telehealth Appointments with your MyUPMC Health Care Team

Telehealth Appointments allow patients to enjoy personalized patient services online with their health care team that fits their busy lifestyles. Say goodbye to long waits and hello to a more efficient and convenient way to receive the care you need. Take advantage of the MyUPMC app today and experience the future of health care from the comfort of your home.

Online Prescription Refills

MyUPMC offers a streamlined solution that simplifies the prescription refill process. Getting started with MyUPMC’s prescription refill system is simple. Here’s a step-by-step guide to streamlining your prescription refills:

  1. Log in to your MyUPMC account
  2. Navigate to “Prescriptions” – you will find options to request refills and manage your medication history.
  3. Request Online Prescription Refill: Select the prescription from your medication history. 
  4. Review and Confirm that it is the correct prescription, dosage, and quantity.
  5. Select Your Pharmacy location for pick-up or delivery. 
  6. Confirm and Wait for Notification that your prescription is ready for pick-up or delivery.

Tips for Managing MyUPMC Prescription Refills

Keep your Medication List Up To Date
Regularly review your refillable medication list on MyUPMC and ensure that it accurately reflects your current prescriptions. MyUPMC provides access to your prescription history, including your current medications, dosages, and refill dates.

Set Up Prescription Refill Notifications
Take advantage of MyUPMC’s notification alerts by enabling refill reminders in your account settings. These reminders will help you stay on top of your prescription refills and never miss a dose. MyUPMC sends automated alerts and reminders when it’s time to refill a prescription.

Plan Medication Refills Ahead
Refill your prescriptions before they run out to avoid any interruptions in taking your medications. Give yourself ample time for refill requests to process and potential delays, especially for mail-order prescriptions.

Contact your Health Care Provider for Any Medication Changes
If you need to change your medication dosage or switch to a different brand, consult with your health care provider.

Share Your Medical Records with MyUPMC Proxy Access

My UPMC Central PA portal allows patients to quickly and securely share their electronic health records with designated individuals, such as family members or legal guardians, through their proxy access feature. Sharing your online medical records with designated individuals through the MyUPMC Portal provides an easy and secure way to involve your loved ones or legal guardians in your healthcare journey. 

MyUPMC offers a convenient feature called proxy access, which allows individuals to access and manage the personal health records of their loved ones or dependents. This feature is especially beneficial for caregivers who need to keep track of multiple family members’ personal health information in one place. 

To set up proxy access on your MyUPMC account, follow these easy steps:

  1. Login to your MyUPMC Account
  2. Navigate to Proxy Access
  3. Add a Proxy: You will be required to enter information about the individual you wish to grant access to, such as their name, relationship to you, and their date of birth.
  4. Proxy Authorization: You will be asked to review and agree to the proxy authorization agreement.
  5. Confirm and Submit your Request for authorized access

Once the verification is complete, the designated individual will receive an invitation to create their account within the MyUPMC Portal. They must follow the instructions to register and gain access to your shared online medical records.

Note that proxy access can only be granted with the consent of the individual being accessed and is subject to UPMC’s privacy policy. The MyUPMC team will process your proxy access request, and upon approval, your proxy will be granted access to the designated individual’s medical information.

Proxy access provides a secure and convenient way to manage the electronic health records of your loved ones, ensuring continuity of care and allowing you to stay informed about their medical conditions and treatments.

MyUPMC Pay Bills for your Health Plan

My UPMC Central PA Portal offers patients a convenient and secure platform to access their insurance and billing information. Patients can easily view and manage their health insurance details, including coverage, claims, and benefits, by logging into MyUPMC pay bills.

Here, you will find a comprehensive overview of your insurance plan, including details on deductibles, copayments, and out-of-pocket expenses. You can also review and manage your billing statements, view payment history, and make online payments through the secure patient portal. Here are the easy steps to pay your bill through MyUPMC:

  1. Log in to your MyUPMC Account
  2. Navigate to the “Billing” or “My Bills” section. Click on it to access your billing information.
  3. View Your Bill: You will find a list of your current and past bills.
  4. Choose a Payment Method: Select a credit card, debit card, or electronic check.
  5. Submit Your Payment

Following these simple steps, you can quickly pay your UPMC medical bills through your MyUPMC account. The online payment system offered by MyUPMC ensures that your personal and financial information is kept secure, providing peace of mind while managing your healthcare expenses.

View Claims, Explanation of Benefits, and Billing Statements

Billing statements are available on secure website, allowing patients to review their healthcare expenses and track payments. Patients can view claims, which provides a detailed overview of benefit details, medical services and associated costs. 

To view claims, explanation of benefits, and billing statements in the MyUPMC Portal:

  1. Log in to the MyUPMC portal
  2. Navigate to the “My Health” tab,” and select “Claims” or “Insurance.”
    • You can view a detailed overview of medical services rendered and the associated costs.
  3. Access the Explanation of Benefits 
    • Breakdown of services covered by your insurance plan and your payment responsibilities.
  4. Review Billing Statements
    • Track your health care expenses, view payments made, and keep track of outstanding bills.

If you wish to keep a physical copy of these documents, they can be easily downloaded or printed from your My UPMC login.

Understanding Your MyUPMC Health Plan Coverage

The secure patient portal gives users a comprehensive understanding of their health care coverage. With many features and resources, this online platform allows patients to easily access information about their MyUPMC health plan and make informed decisions about their health care.

By reviewing claims, patients can ensure that their health insurance provider has accurately processed them and identify any discrepancies that may require further attention. In addition, the My UPMC login explains benefits, which breaks down the services covered by the health insurance plan and the corresponding payment responsibilities. This resource assists patients in understanding their coverage limitations.

Users can access these resources using the MyUPMC Portal and comprehensively understand their healthcare coverage. This enables them to stay informed, make educated decisions, and have a better digital healthcare experience.

MyUPMC Central PA Hospitals

MyUPMC Hospitals is a renowned network of medical centers dedicated to providing exceptional health care services to patients. Through the MyUPMC Portal, individuals can conveniently access their electronic health records and schedule appointments online at any doctor’s office or medical center in the MyUPMC Central PA area.

MyUPMC Central PA comprises numerous hospitals and medical centers, including the UPMC Children’s Hospital, each offering a wide range of patient online services. Patients can benefit from the expertise and advanced technology available at these facilities, ensuring the highest quality of care. Some hospitals within the MyUPMC network include

  • UPMC Children’s Hospital of Pittsburgh
  • UPMC Western Maryland
  • Laurel Health Centers

These hospitals cater to various medical needs, whether pediatric care at UPMC Children’s Hospital of Pittsburgh or comprehensive healthcare services at UPMC Western Maryland and Laurel Health Centers.

Overall, the MyUPMC Hospitals network and the MyUPMC Portal are designed to provide patients with a seamless and efficient healthcare experience. By offering easy access to medical records and the ability to schedule appointments, My UPMC Central PA portal prioritizes patient convenience and ensures that individuals receive the care they need.


In addition to the MyUPMC Portal, specific portals are available for certain clinics and practices. For example, UPMC Children’s Community Pediatrics patients can access their personal health records through the Follow My Health portal. Patients can also benefit from the FHIR program, MyLinks, which allows access to personal health information across multiple portals.

MyUPMC Customer Service

MyUPMC is committed to providing excellent customer service for a seamless and convenient user experience. Whether you have questions about your My UPMC login or need assistance with any platform aspect, their dedicated customer service team is here to help.

MyUPMC Support Line: 1-866-884-8579

In addition to the MyUPMC Support Line, there are various other ways to contact the MyUPMC customer service team. Users can visit the MyUPMC website or the MyUPMC app to find a dedicated customer service section with frequently asked questions and helpful resources. The website also includes a contact form where users can submit their inquiries and receive a timely response.

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