MyChart: Pay as Guest


In today’s digital age, managing and paying medical bills can be a daunting task. MyChart offers secure and convenient access to manage your healthcare payments online. From your MyChart account, you can pay your bill, set up payment plans, or apply for financial assistance. We will explain how to pay bills both within your MyChart account, and using MyChart Pay as Guest.

Pay Your Bill with MyChart Guest Pay

Once you have reviewed your bills and are ready to make an online payment, MyChart Guest Pay offers a straightforward process. If you do not have a MyChart account, you can still pay bills using the Pay As Guest feature. Here’s a step-by-step guide to making payments:

  1. Go to your healthcare provider’s MyChart patient portal
  2. Click the Pay as Guest button
  3. Enter your Guarantor account number and Guarantor last name, and press look up. Your Account number can be found on your billing statement.
  4. Enter the amount you’d like to pay, and click “next”
  5. Specify your payment method, fill in the required details, and press “Submit”

After MyChart process payments, you will receive a confirmation and an updated summary of your outstanding balances. MyChart Pay as Guest makes it easy to keep track of your payments, ensuring you stay on top of your financial obligations.

Pay a Bill from within your MyChart Account

Once logged into your MyChart account, simply click on the Billing tab at the top of the screen to get started. Credit card payments can be made directly and securely through MyChart to any of your hospital or physician office accounts. You can pay bills by following these steps:

  1. Log into your MyChart account
  2. In Your Menu, select ‘Billing Summary’
  3. Click “Pay Now”
  4. Specify your method of payment and fill in the required fields. Press “submit”
  5. You will see a confirmation screen to notify you your payment was made successfully

Setup a Payment Plan

Billing statements will be sent to patients if they have an outstanding balance. The balance can also be seen within the payment history of your MyChart account. You can set up monthly automatic payments to pay your outstanding balance if needed. Payment plans must be a minimum of $100 per month and must be completed within 6 months.

Follow these steps to set up a payment plan:

  1. Log into your MyChart account
  2. In Your Menu, select the ‘Billing Summary’
  3. Click “Set up a payment plan”
  4. Complete the required fields to set up the payment plan. Click “Select payment method”
  5. Complete the required credit card fields and press “Submit” to finish setting up your payment plan

You can make changes to your payment plan by clicking “Manage payment plan” on the Billing
Summary page.

New! Look up your account – Make a single payment across multiple Guarantors

Beginning on June 2nd, 2023, there is a new billing feature available in MyChart that allows patients to pay toward all eligible guarantor accounts at one time.

  • When a patient has multiple guarantor accounts, opening the MyChart Bill Pay screen will show all guarantor accounts, with a non-zero balance, on the same screen.
  • This feature allows you to pay balances all in one place.

If you have any questions regarding payment of your premiums via MyChart or Guest Pay, contact Member Services. Alternatively, you can send a message from within your MyChart account by clicking “Contact Customer Service” anywhere you see it on the Billing Summary page.

FAQs – Using MyChart to Pay Your Bill

How will I be notified when a bill is due?

Every time you have a new bill due, MyChart will send a notification directly to your account’s dashboard. Additionally, you’ll receive an email reminder, so keep an eye on your inbox and maybe even check your spam just to be sure it doesn’t get lost in there.

What if I want to opt out of paperless billing and receive paper statements?

If paperless isn’t your thing, go to the settings section in MyChart, and you’ll find an option for billing preferences. Here, you can toggle between electronic and paper billing.

I need help paying my bill. Do you offer financial assistance?

Absolutely! Everyone can face financial challenges. In MyChart, there are options dedicated to financial assistance. This might include payment plans or other resources. When in doubt, reach out to our support or billing team; they’re trained to assist in these situations.

How can I ensure my billing information is secure in MyChart?

MyChart utilizes state-of-the-art encryption techniques and multiple layers of protection to safeguard your data. But remember, security is also a two-way street. Ensure you’re using strong, unique passwords for your accounts, and be wary of phishing attempts or suspicious emails.

How do I manage my payment plan?

To manage or set up a payment plan, log into your MyChart account. There will be a dedicated section where you can view your current bills, set up new plans, or modify existing ones. 

Managing Your Medical Bills in the Payment Portal

MyChart Bill Pay provides a user-friendly interface to manage and track your medical bills effectively. Here are some essential features and tips to help you navigate the platform and answer any billing questions:

  1. Dashboard Overview: Upon logging in to MyChart Pay as Guest, you will be presented with an overview of your medical bills. The dashboard provides a summary of your outstanding balances, any recent payments made, and upcoming bills. This gives you a quick snapshot of your financial status.
  2. Viewing Detailed Statements: To access the detailed information of each bill, click on the respective entry on the dashboard. This will bring up a comprehensive view of the statement, including charges, insurance coverage, and any patient responsibility. Take your time to review each bill thoroughly to ensure accuracy.
  3. Contacting the Billing Department: If you have any questions or concerns regarding a particular bill, MyChart Pay as Guest provides contact information for the billing department. You can contact them directly or seek assistance through the platform, saving you the hassle of making phone calls or visiting the health care team facility.
  4. Setting Up Payment Plans: In cases where a bill is too large to pay in a single installment, MyChart Pay as Guest allows you to set up payment plans. This feature enables you to spread the cost over several months, making it more manageable for your budget. You can arrange the terms and frequency of payments according to your financial assistance.
  5. Notifying Insurance Updates: If you have recently updated your insurance information, it is crucial to notify the billing department promptly. MyChart Pay as Guest provides a way to communicate these changes directly, ensuring that your bills are accurately processed through your insurance provider.

By utilizing these features and tips, you can effectively manage and track your medical bills, minimizing any potential issues or billing questions.

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