MyChartPlus Patient Portal

MyChartPlus login image

About Hartford HealthCare

Hartford HealthCare is a not-for-profit health system that provides comprehensive health care to more than 1.3 million people in Connecticut and New York through its hospitals, physician practices, home health agencies, pharmacies, behavioral health facilities, urgent care centers, medical group practice plans and other services. 

Why use MyChartPlus EHR

The benefits of having a secure online medical record are many. Hartford Healthcare has partnered with EPIC systems to provide the best EHR System. Here are a few ways to help manage your healthcare.

  • Schedule Appointments
  • Request medication refills
  • Receive non-urgent medical advice
  • Communicate with your provider and care teamGet Lab and Test Results
  • Virtual registration
  • eCheck-In from Home before you arrive for your scheduled appointment
  • Update your medical information

MyChartPlus Login Instructions

Desktop browser access

Open the official web portal You will see the official MyChart homepage after clicking the given link, and you will find a login form on this page.

*Make sure you have to have your browser set to allow cookies to login.

Official mobile app

MyChartPlus Mobile App Image

Access your account using the latest version of MyChart if you have it installed on your phone. To access MyChart, just click the “My Chart” button on the mobile screen. You will then be able to log into MyChart. MyChart App also works with MyNortonChart, MyAtriumHealth, UW Health.

To log into your MyChart account using the mobile application, you must first provide your MyChart username and passcode.

Tip: Enable face detection for more convenient access. 

MyChartPlus Bill Pay

MyChartPlus Bill Pay Image

The MyChartPlus bill pay service is a convenient way to pay your bills online. You can set up automatic payment reminders and receive an email confirmation of each transaction. The MyChartPlus bill pay feature allows you to:

  1. Make one-time or recurring payments
  2. Pay by credit card or debit card
  3. Set up auto-payments that are schedule

MyChartPlus Create Account Instructions

Signing up for MyChartPLUS is easy. During a visit at one of our facilities, tell the front desk that you would like to signup for a My Chart Plus account.

You’ll receive a MyChartPLUS pin via email or a physical letter, whichever you choose. Use this pin on the website to activate your account.

You can also signup from the MyChartPlus website.

MyChartPlus Creat account website image

If you’re an adult patient (at least 18), you must provide basic demographic info before creating your MyChart account. After confirming your identity, we’ll ask you a few basic questions to help us set up your account.

If your demographic information can’t be verified using the information you’ve provided, you will be asked to provide additional information.

Once activated, you can use the portal to view your test results, schedule appointments, request prescriptions, review lab reports and much more.

Reset My Chart Plus Login Password

If you are a new user, please click here to reset your password. If you have forgotten your login information or if you need help logging in, please contact us at [email protected]

Recover MyChartPlus User name and password

We all forget our login credentials for time to time.

If you’ve forgotten your username, you can recover it here.

Or if you know your username and just need to reset your password it can be done here.

For MyChartPLUS technical support, you can call 860.972.4993 or email [email protected]

MyChartPlus on the App Stores,

Mobile Phone AppsVerified Download link
Android App StoreClick here
iOSClick here


What is MyChartPLUS?

MyChartPLUS is a free, easy-to-use, online portal designed specifically for patients to securely view, manage and store their personal medical record information. With MyChartPLUS, you can see your most recent lab reports, prescription history and immunizations; make changes to your medication list; and receive automated electronic messages about upcoming appointments, test results and vaccinations.

What Medical Reports Does MyChartPlus Give you Access to? 

You can use MyChartPLUS anytime and from anywhere.MyChartPlus provides access to some documents. This includes information that is typically sent to patients upon discharge from the hospital.

  • Reports
  • laboratory results
  • discharge summaries 
  • Immunization Records
  • Doctors notes from your visit
  • Medications you are taking
  • History of surgeries 

What Hospitals Belong to MyChartPlus?

The following medical institutions use the MyChartPlus patient portal:

  • Acute Care Hospitals:
  • Bradley Memorial Campus 
  • New Britain General Campus
  • Outpatient Care Locations
  • Hardford Health Care Medical Group
  • Southington Surgery Center

Can I view a family member’s health record in MyChartPlus?

No, you are not allowed to view family members’ health records. Due to the sensitive nature of health care information, each patient must sign and submit a release of information request and create their own MyChartPLU account.

My My Chart Plus activation code does not work. What should I do?

To protect your account from unauthorized access, your activation code expires 45 days after purchase and is no longer valid once you’ve used it for the first times. If your activation key has been used up, please call the number listed on your MyChartPLUS card to get a new one. You can contact our technical team via:

Can my spouse and I share one MyChartPlus account?

Due to the sensitive nature of health care information, each adult must complete a release of information form and create an individual MyChartPLUS account before accessing their health records online.

How to Access MyChartPlus Patient Forms

**If you are experiencing a medical emergency, please dial 911 or go to the emergency room immediately.**

NOTE: We are not affiliated with My Chart, and you should NOT contact us with any sensitive information that is of a personal nature.


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