UPDATED: March 8, 2019 – United Medical Resources, helps patients manage their health and keep medical costs to a minimum with Flexible Spending Accounts (FSA). In addition, policyholders can manage their health benefits through the online patient portal.
How to access your UMR Login
To access your personalized benefits website, begin by visiting umr.com.
- From the homepage, locate the login on the top right-hand side
- Enter your username and password
- Click ‘Login’
- Go to the ‘myMenu’ section to view your health benefits information
Features of the Online Provider Portal
Your health portal account allows you to access all of your important benefit information. As a result, everything from locating a doctor to viewing your claims is at your fingertips.
Check the status of your claims and view an Explanation of Benefits
Find a Provider
Search within the UMR provider portal to find a doctor or clinic in the UnitedHealthcare Choice Plus Network.
Here you will find a complete list of national medical providers who are able to service policy members of both the advanced and non-advanced UnitedHealthcare Choice Plus network.
Participants in the LiveandWorkWell program may be interested in searching the directory of behavioral health providers also available.
For a list of providers available in the UnitedHealthcare Options PPO plan, check here.
Insurance ID Card
Request a replacement ID card or print a temporary copy online
FSA Debit Card – MyBenny.com
View account balance and transactions for FSA eligible expenses on your debit MasterCard®.
Flexible Spending Accounts can be used to help with expenses not covered by traditional insurance. Read more about HSA and FSA eligible expenses.
Find your Employer Benefits Package Online
The Aurora Network – umr.com/oss/cms/UMR/GE/providersearch.html
Dignity Health Patient Portal – umr.com/welcomedignityhealth
Missouri Consolidated Health Plan (MCHCP)
Northern Arizona Healthcare – umr.com/welcomenah
Orlando Health – umr.com/orlandohealth
Phoenix Children’s Hospital – umr.com/welcomephoenixchildrens
Yuma Regional Medical Center – umr.com/welcomeyrmc
University of Arkansas (UAMS)
University of Nebraska – umr.com/oss/cms/UMR/University_of_Nebraska
Register for an Account
To register for an account, select “New user? Register here” from the UMR Provider Portal.
From here, you will select your User Type and answer a series of personal questions including; first and last name, phone number, email address.
Lastly, you will need to choose a unique username, password and security questions.
Once you’ve registered for an account, be sure to select ‘Find a Provider’ to locate providers within your employer’s benefit program and the United Healthcare ChoicePlus network.
The Relationship between UMR Insurance and UnitedHealthcare
UnitedHealthcare has four major divisions. These include; Medicare plans and Retirement services, Community Medicaid programs, Global medical benefits in over 125 countries and health benefit plans for national employers. United Medical Resources is part of the latter of the divisions.
UMR Insurance is a third-party administrator (TPA) hired by your employer to provide employee benefit plans. As the nation’s largest third-party administrator, they assist with open enrollment in health insurance plans.
In addition, they process claims for health, behavioral health, dental, vision, and liability insurance plans and provide administrative services to company benefit programs.
UnitedHealth Group affordable health care is an American healthcare company, and it is number six on the Fortune 500 list.
In the News
The UnitedHealth Group has grown in recent years. Since acquiring UMR Insurance and its sister company Midwest Security Administrators, there have been several other mergers and acquisitions.
Most noteworthy include the acquisition of DaVita Medical group for a purchase price of nearly $5 billion. In addition to the purchase of Banmédica for $2.8 billion dollars in December of 2017.
Contact Customer Service
The answers to many frequently asked questions can be found online at umr.com
General Inquiries: 800-826-9781
Technical Support: 866-922-8266
United Medical Resources
11 Scott Street
Wausau, WI 54403
Need assistance accessing the UMR Provider Portal?
If you need to reset your account, please see Forgot Username or Password on the login page.
**If you are experiencing a medical emergency, please dial 911 or go to the emergency room immediately.**
NOTE: We are not affiliated with United Medical Resources, and you should NOT contact us with any sensitive information that is of a personal nature. We are merely a resource that provides information.