Get the Most of UMR Insurance Patient Portal

United Medical Resources, helps patients manage their health and keep medical costs to a minimum with Flexible Spending Accounts (FSA). 

In addition, policyholders can manage their health benefits through the online patient portal. In addition, they process claims for health, behavioral health, dental, vision, and liability insurance plans and administrative services.

How to access your UMR Login


To access your personalized benefits website, begin by visiting

  • From the homepage, locate the login on the top right-hand side
  • Enter your username and password
  • Click ‘Login’
  • Go to the ‘myMenu’ section to view your health benefits information

Features of the Online Provider Portal

Your health portal account allows you to access all of your important benefit information.  As a result, everything from locating a doctor to viewing your claims is at your fingertips.

Claim Status

Check the status of your claims and view an Explanation of Benefits

Find a Provider

Search within the UMR provider portal to find a doctor or clinic in the UnitedHealthcare Choice Plus Network.

Here you will find a complete list of national medical providers who are able to service policy members of both the advanced and non-advanced UnitedHealthcare Choice Plus network.

Participants in the LiveandWorkWell program may be interested in searching the directory of behavioral health providers also available.

For a list of providers available in the UnitedHealthcare Options PPO plan, check here.

Insurance ID Card Replacement

Request a replacement ID card or print a temporary copy online

FSA Debit Card –


View account balance and transactions for FSA eligible expenses on your debit MasterCard®.

Flexible Spending Accounts can be used to help with expenses not covered by traditional insurance.  Read more about HSA and FSA eligible expenses.

Find your Employer Benefits Package Online

The Aurora Network –

Dignity Health Patient Portal –

Miami University

Missouri Consolidated Health Plan (MCHCP)

Northern Arizona Healthcare –

Orlando Health –

Phoenix Children’s Hospital –

Yuma Regional Medical Center –

University of Arkansas (UAMS)

University of Nebraska –

Register for an Account

To register for an account, select “New user? Register here” from the UMR Provider Portal.

From here, you will select your User Type and answer a series of personal questions including; first and last name, phone number, email address.

Lastly, you will need to choose a unique username, password and security questions.

Once you’ve registered for an account, be sure to select ‘Find a Provider’ to locate providers within your employer’s benefit program and the United Healthcare ChoicePlus network.

The Relationship between UMR Insurance and UnitedHealthcare

UnitedHealthcare has four major divisions.  These include; Medicare plans and Retirement services, Community Medicaid programs, Global medical benefits in over 125 countries and health benefit plans for national employers.  United Medical Resources is part of the latter of the divisions.

UMR Insurance is a third-party administrator (TPA) hired by your employer to provide employee benefit plans.  As the nation’s largest third-party administrator, they assist with open enrollment in health insurance plans.


UnitedHealth Group affordable health care is an American healthcare company, and it is number six on the Fortune 500 list.

In the News

The UnitedHealth Group has grown in recent years.  Since acquiring UMR Insurance and its sister company Midwest Security Administrators, there have been several other mergers and acquisitions.

Most noteworthy include the acquisition of DaVita Medical group for a purchase price of nearly $5 billion.  In addition to the purchase of Banmédica for $2.8 billion dollars in December of 2017.

Contact Customer Service

The answers to many frequently asked questions can be found online at

General Inquiries:      800-826-9781
Technical Support:     866-922-8266

United Medical Resources
11 Scott Street
Wausau, WI 54403

Need assistance accessing the UMR Provider Portal?

If you need to reset your account, please see Forgot Username or Password on the login page.

**If you are experiencing a medical emergency, please dial 911 or go to the emergency room immediately.**

NOTE: We are not affiliated with United Medical Resources, and you should NOT contact us with any sensitive information that is of a personal nature. We are merely a resource that provides information.

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